FAQ


Re-subscribing? Please read…
If you cancelled your subscription or got subscription as a gift, and decide to continue, please email subscriptions@misstomrsbox.com. We will help set up your subscription so that you don’t get duplicate products.

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Wedding planning can get stressful, we get it. Miss To Mrs Bridal Box is your monthly companion for the wedding planning journey.

Each Miss To Mrs Box has a different theme that was created to make specific stage of wedding planning easier and more fun! Our team created 9 uniquely themed boxes, filled with products you can use before your wedding day, on your wedding day and even AFTER!

For example the "Let's Plan This" themed box is all about items to help at any stage of wedding planning. Engagement ring wipes kit to keep that rock sparkly, a "Bride-To-Be" Tumbler for all those ring selfie, wedding day cards, and more.

In each box, discover & enjoy 7-8 full-size beautiful wedding themed gifts, planning tools, apparel, decor ideas, wedding accessories, bachelorette party / bridal shower essentials, wedding day essentials and lots more.
Miss To Mrs Box tailors your subscription to YOUR wedding day. Depending how many months you have left, we will curate the boxes that matter to you the most. This means that you will not get a Honeymoon box if you are just getting started.

Tell us your wedding month and we will customize the subscriptions plans for you so that you receive the appropriate themed boxes at the best time. We have perfect plans for 2020 and 2021 wedding dates!

Delivery Frequency
Standard - get a box once a month.
Accelerated - found us late? get your boxes faster, get a box twice a month
Extended - get your boxes every 2 month
Quarterly - have a long time until your wedding, get your boxes every 3 month

Have a wedding in 2020 or beyond? Start with an Extended or Quarterly plan and we will automatically adjust the frequency as you get closer to the wedding day!
Miss To Mrs Bridal Boxes are packed with 7-8 full-sized bridal gifts, premium products, and much more to pamper brides-to-be. At this time we have 8 unique Themes like "Let's Plan This", "Ultimate Bridal Swag", "It's Party Time", "Wedding Day Essentials", "Honeymooners", and more.

Specific contents of each Themed Box change frequently to be up to date and on trend.

Past items received
  • Wedding planning tools: planners, notebooks, vow books, checklists, cards
  • Decor: cake toppers, signs
  • Apparel: robes, bridal Tshirts, hats, bags
  • Beauty Items: necklaces, hairpins, makeup tutorials
  • Party essentials: balloons, banners, photobooth props
  • Lots more exclusive, fun and useful items to help with planning journey and pamper bride-to-be!

Miss To Mrs Box is your perfect wedding planner partner.
Your first box will ship in 10-14 days after you subscribe!

For US and Canada, we'll automatically send you an email with tracking information when the box is with the carrier. You should expect to get your box in 5-7 business days from when you receive tracking information.

For rest of the world, you will get your tracking once we print the label, but the box will still ship with all packages in 10-14 days after you place the order. It will take a little longer to arrive depending on your country.
Absolutely! Our checkout now has options for Accelerated deliveries. Get boxes twice a month, or email us to get 3 boxes per month.
Payments happen depending on delivery frequency.

For Standard (monthly), For example, if you subscribed on January 5th, the payment on February 5th will be towards your 2nd box.

For Accelerated (2 boxes / month), payments are processed every 15 days.

For Extended (1 box every 2 month), payments are processed every 2 month on the same day of the month. If you would like to move the payment date to another date, we'd be happy to do that. Just contact us
No! Your subscription will not renew automatically after you have received all your boxes.
We really hope that you don't need to cancel and we promise to work with you to make you happy, however we understand things happen.

Our 3-9 month plans are discounted in exchange for full commitment. If you have to cancel, there will be a $20 USD cancellation charge.

For all cancellations you must let us know at least 48hrs before your box payment so that we can process the cancellation. If you have already been billed for the next box, your cancellation will take effect in the next billing cycle and we can not issue a refund as your box has been sent for processing.

Please email us at subscriptions@misstomrsbox.com so that we can assist you and resolve any concerns.

This policy in effect for subscriptions started from May 24th, 2019. We will honor all previous policies.
Please specify your sizes on the checkout page when subscribing.

While at this time we only include clothing items that are "one-size fits most", we will use your sizes should your box have something more tailored.

If something is completely off, rest assured we will make it right. We have larger/smaller sizes just in case & can send them to you free of charge in your next box.
Absolutely! We carefully curate the content of the boxes and do not include any MR/MRS specific items.
Worldwide shipping now available at preferred rates!

USA shipping is from our USA warehouse by USPS with Tracking $6.95 USD to any state.
Canada Post Shipping from our Canada warehouse is $6.95 USD to any province.

United Kingdom - Tracked is $9.99 USD.

International - Tracked is $12.99 USD to the following countries:
Australia, Austria, Belgium, Brazil, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland

International - Semi-Tracked is $14.99 USD to the rest of the countries not listed above.
Miss To Mrs is not responsible for any charges from banks or credit cards. Our system will automatically re-try for a few days to process the payment. Your subscription will be terminated if we are unable to process renewal payment.
Returns are not allowed. You can cancel your next subscription per the policy above.

Missing, damaged or defective items are covered by our 30 Day Satisfaction Guarantee.
In a rare instance where your tracking number hasn't updated for over 5 business days, please contact us and we will investigate. Rest assured that if your package is lost by USPS, or no updates have been posted for over 20 days, we will re-send your box for free.

If your tracking number shows that your box was delivered but you cannot find it, here are some tips that help find the box in most situations:
1. Call your local Post Office. Either they tried to deliver the box and the notice slip flew away or they are holding the box at the post office. Majority of the time they are able to locate it!
2. Check with other residents of the household. Often someone else picks up the box and forgets to tell you.
3. Ask your neighbours, if the mailman made a mistake its likely at the house nearby.

We will help however we can, but please note that we are not responsible for lost or stolen packages after tracking shows as delivered.

NOTE: we can't call USPS on your behalf, the recipient must be the one calling to initiate a search or schedule re-delivery. These are not our rules, its USPS's.

If you need us to resend your tracking number, please contact us
We get it, things happen that are outside of our control, but we guarantee that we will work with you to make it right!

If an item is missing from your box, or an item is broken or defective, or something doesn't fit, we will send you replacement in your next box free of charge!

Email our 24/7 Customer Service Team (contact us) within 30 days of receiving your box (we require photos of broken items), and rest assured we will make it right!
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