FAQ

Re-subscribing (warning!)
If you cancelled your subscription or got subscription as a gift, and decide to continue, please email subscriptions@misstomrsbox.com. We will help set up your subscription so that you don’t get duplicate products.

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Wedding planning can get stressful, we get it. Miss To Mrs Box is your companion for the wedding planning journey. Every month we will curate and mail you a theme-based box filled with must have wedding products related to the theme of he box. Some products are designed to help you plan and prepare for the big day, while others are designed to pamper you with all kinds of fun bridal treats!

Our team created 8 uniquely themed boxes, filled with products you can use before your wedding day, on your wedding day and even AFTER! Discover & enjoy full-size gifts, apparel, beauty items, decor ideas, wedding accessories, party essentials, and lots more.
The main option to choose is the duration of your subscription. All options can be paid monthly or pre-paid upfront.

Regardless of the option you choose, you will still get the same great items every month.

Month-To-Month subscription is billed monthly up to 8 month, but can be cancelled any time offering a way to try us out before upgrading to a longer term plan.

3, 6 and 8 month subscriptions offer you a lower monthly rate in exchange for commitment. These options can also be cancelled any time before the next box ships. However, there will be a price adjustment fee equal to the plan price difference of a Month-To-Month plan as well as any special discount codes. The adjustment fee will apply for all months already received.

3, 6, 8 month options do not automatically renew after their term, the Month-to-Month option will also automatically terminate after 8 months.

If your wedding is for example in 5 months, but you'd still like to get all 8 themes (we highly recommend it), just let our customer service team know and we can ship up to 3 boxes per month!

If you need 4 or 5 months, subscribe for our 6 month plan to get better rate than 3 month. If you need 7 months, subscribe for our 8 month plan to get better rate than 6 month. After subscribing, just email our team subscriptions@misstomrsbox.com and we will adjust your subscription to the right number of months! Easy!
Miss To Mrs Box is different than any other subscription box. Instead of random items each month, each box contents follow a specific theme that relates to a stage of wedding planning.

Specific contents are a surprise, however starting October 2018 all new subscribers will get at least 7 items in each box! Not "4-7" like most other boxes, we mean at least 7 quality products! We are constantly improving and changing products based on bride's feedback.

Brides already enjoyed products like: vow books, 18K gold plated necklace & stud earrings, "Bride" tote bag, "I Said Yes!" ring dish, silky smooth floral kimono robe, 100% silk sleeping mask, dancing flats, photobooth props, couture set of hairpins, honeymoon passport cover & luggage tag set, spa and beauty essentials, and many other trendy bridal products.
From the time you subscribe, box themes are as follows:

Theme 1: "Lets Plan This" - Fun and popular items that are great for any stage of wedding planning. Past items included: Bride-To-Be Tumbler, 18K Gold Plated Necklace, Giant Balloon for photos, and more.

Theme 2: "Ultimate Bridal Swag" - #NoShame Bridal treats. Past items included: "Bride" tote bag with gold handles, MissToMrs non-slip yoga socks, super cute lace baseball cap, and more.

Theme 3: "Wedding Day Essentials" - must have ideas for the wedding day. Past items included: "Just Married" car decal, dancing flats, lace garter set, and more.

Theme 4: "Keep Calm & Plan On" - this box comes with products for a relaxing home-spa evening. Past items included: floral kimono robe, bath bombs, essential oils, face masks, and other items.

Theme 5: "It's Party Time" - fun items for bridal shower or bachelorette party. Past items included: "Bride To Be" sash & veil, photo props, ring shaped ice tray, confetti cannons, and more.

Theme 6: "Classy & Fabulous" - Bridal look essentials. Past items included: couture set of 3 hairpins, bridal eyeshadow palette, other makeup essentials, and other items.

Theme 7: "Maximum Romance" - Everything for a super romantic evening with your love. Past items included: lace blindfold and handcuffs set, 2x "Cheers" stemless flutes, a bag of rose petals, set of floating candles, and other items. This theme is even great after the wedding!

Theme 8: "Honeymooners" - Beach-perfect box to enjoy on the honeymoon. Usually contains "Happily Ever After" big brim sun hat, our signature "Do Not Disturb" door hanger, and other items.

If you only have 3-6 months till the wedding but really want to get all 8 themes, or need to skip a theme, just let our customer service know and we'll take of it!
Your first box will ship in 10-14 days after you subscribe!

For US and Canada, we'll automatically send you an email with tracking information when the box is with the carrier. You should expect to get your box in 2-5 business days from when you receive tracking information.

For rest of the world, you will get your tracking once we print the label, but the box will still ship with all packages in 10-14 days after you place the order. It will take a little longer to arrive depending on your country.

All renewals will ship around same time each month as your first box, so you should receive them around same time each month as well.
Absolutely! We want all brides to enjoy the full Miss To Mrs experience. If you wedding is in 3 months but you want all 8 themed boxes, we are able to ship up to 3 boxes per month! Just email our Customer Service Team after subscribing: subscriptions@misstomrsbox.com
Payments happen monthly, on the same day as your original subscription.

For example, if you subscribed on January 5th, the payment on February 5th will be towards your 2nd box.

If you would like to move the payment date to another date, we'd be happy to do that. Just email us subscriptions@misstomrsbox.com
Yes! Take advantage of discounted packages when you are ready to commit. You can upgrade from Month-to-Month plan to a 3, 6 or 8 month plans any time. The sooner you upgrade the sooner you will have discounted price! Just email us subscriptions@misstomrsbox.com
If you want to maximize your subscription but are worried that your last box will be after the wedding - stop worrying! We are happy to accommodate your situation!

There are 2 options:
Option 1: We can ship multiple boxes per month! Just ask our Customer Service Team.

Option 2: We can adjust your subscription duration to be 2, 4, 5 or 7 month (but most brides go for Option 1)

After subscribing, just email our team subscriptions@misstomrsbox.com
Month-To-Month plan will renew monthly until its either cancelled or after 8 boxes have shipped.

If you are subscribed for a 3, 6 or 8 month plans, you subscription will automatically terminate after last shipment.

To cancel please email: subscriptions@misstomrsbox.com
For all cancellations you must let us know at least 48hrs before your renewal payment so that we can process the cancellation. If you have already been billed for the next box, your cancellation will take effect in the next billing cycle.

Month-to-Month subscriptions can be canceled at any time by emailing subscriptions@misstomrsbox.com, and will ensure that no more renewals are processed. We do not issue refunds on renewals that were already processed if you did not notify us ahead of time.

If you are on a 3, 6 or 8 month there is no need to cancel as your plan will not automatically renew. You’ll receive all of the boxes you paid for until the end of your subscription term.

If you really don’t feel like this subscription is for you after your first box, and you wish not to continue, we will have to charge you a plan adjustment fee equal to the price difference of a Month-To-Month plan and your plan, as well as any special discount codes used. The adjustment fee will apply for all months already received. So for example if you received 3 boxes of an 8 month plan and used one of discount code for $10 off, you will be charged $4.95 * 3 + $10 = $24.85 plan adjustment fee.

Please email us at subscriptions@misstomrsbox.com so that we can assist you and resolve any concerns.

Please note: There are no refunds on prepaid subscriptions after the second box is shipped.
We carefully curate products and at this time we only include clothing items that are one-size fits most. For example our bridal kimono robe is one-size that looks great on S-XL sizes.

If something is completely off, rest assured we will make it right. We have larger/smaller sizes just in case & can send them to you free of charge in your next box.
Absolutely! We carefully curate the content of the boxes and do not include any MR/MRS specific items.
Worldwide shipping now available at preferred rates!

USA shipping is from our USA warehouse by USPS with Tracking $6.95 USD to any state.
Canada Post Shipping from our Canada warehouse is $6.95 USD to any province.

United Kingdom - Tracked is $9.99 USD.

International - Tracked is $12.99 USD to the following countries:
Australia, Austria, Belgium, Brazil, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland

International - Semi-Tracked is $14.99 USD to the rest of the countries not listed above.
Miss To Mrs is not responsible for any charges from banks or credit cards. Our system will automatically re-try for a few days to process the payment. Your subscription will be terminated if we are unable to process renewal payment.
Once you subscribe your account is immediately charged the first month's payment. If you need to cancel because you have changed your mind and wish to be refunded you must email us at subscriptions@misstomrsbox.com us within 24 hours. After that your order may be already sent to the warehouse for processing and we would only be able to cancel your next month box.
Returns are not allowed. You can cancel your next subscription per the policy above.

Missing, damaged or defective items are covered by our 30 Day Satisfaction Guarantee.
In a rare instance where your tracking number hasn't updated for over 5 business days, please email subscriptions@misstomrsbox.com and we will investigate. Rest assured that if your package is lost by USPS, we will re-send your box for free.

If your tracking number shows that your box was delivered but you cannot find it, here are some tips that help find the box in most situations:
1. Call your local Post Office. Either they tried to deliver the box and the notice slip flew away or they are holding the box at the post office. Majority of the time they are able to locate it!
2. Check with other residents of the household. Often someone else picks up the box and forgets to tell you.
3. Ask your neighbours, if the mailman made a mistake its likely at the house nearby.

We will help however we can, but please note that we are not responsible for lost or stolen packages after tracking shows as delivered.

NOTE: we can't call USPS on your behalf, the recipient must be the one calling to initiate a search or schedule re-delivery. These are not our rules, its USPS's.

If you need us to resend your tracking number, please email us at subscriptions@misstomrsbox.com.
We want to make sure your Miss To Mrs Box experience is perfect! We get it, things happen that are outside of our control, but we guarantee that we will work with you to make it right!

If an item is missing from your box, or an item is broken or defective, or something doesn't fit, we will send you replacement in your next box free of charge!

Email our 24/7 Customer Service Team subscriptions@misstomrsbox.com within 30 days of receiving your box (we require photos of broken items), and rest assured we will make it right!
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