FAQ


Re-subscribing? Please read…
If you cancelled your subscription or got subscription as a gift, and decide to continue, please email subscriptions@misstomrsbox.com. We will help set up your subscription so that you don’t get duplicate products.

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Wedding planning can get stressful, we get it. Miss To Mrs Box is your monthly companion for the wedding planning journey.

Each Miss To Mrs Box has a different theme that was created to make specific stage of wedding planning easier and more fun! Our team created 8 uniquely themed boxes, filled with products you can use before your wedding day, on your wedding day and even AFTER!

For example the "Let's Plan This" themed box has engagement ring wipes kit to keep that rock sparkly, fun items like a "Bride-To-Be" Tumbler, bridal stationery, and more.

In each box, discover & enjoy 7-8 full-size beautiful wedding themed gifts, planning tools, apparel, decor ideas, wedding accessories, bachelorette party / bridal shower essentials, wedding day essentials and lots more.
Unlike other boxes that send same box to everyone every month, Miss To Mrs Box tailors your subscription to YOUR wedding day. This means that you will not get an engagement box if you only have few months left until your wedding.

Tell us your wedding month and we will customize the subscriptions plans for you so that you receive the appropriate themed boxes at the best time.

Delivery Frequency
Standard - get a box once a month.
Accelerated - get your boxes faster, get a box twice a month
Extended - get your boxes every 2 month
Quarterly - have a long time until your wedding, get your boxes every 3 month

Have a wedding in 2020 or beyond? Start with an Extended or Quarterly plan and we will automatically adjust the frequency as you get closer to the wedding day!
Miss To Mrs Themed Boxes are packed with 7-8 full-sized bridal gifts, premium products, and much more to pamper brides-to-be. At this time we have 8 unique Themes like "Let's Plan This", "Ultimate Bridal Swag", "It's Party Time", "Wedding Day Essentials", "Honeymooners", and more.

Specific contents of each Themed Box change frequently to be up to date and on trend.

Past items received
  • Wedding planning tools: planners, notebooks, vow books, checklists, cards
  • Decor: cake toppers, signs
  • Apparel: robes, bridal Tshirts, hats, bags
  • Beauty Items: necklaces, hairpins, makeup tutorials
  • Party essentials: balloons, banners, photobooth props
  • Lots more exclusive, fun and useful items to help with planning journey and pamper bride-to-be!

Miss To Mrs Box is your perfect wedding planner partner.
Your first box will ship in 10-14 days after you subscribe!

For US and Canada, we'll automatically send you an email with tracking information when the box is with the carrier. You should expect to get your box in 5-7 business days from when you receive tracking information.

For rest of the world, you will get your tracking once we print the label, but the box will still ship with all packages in 10-14 days after you place the order. It will take a little longer to arrive depending on your country.
Absolutely! Our checkout now has options for Standard, Accelerated and Extended deliveries. If you want more boxes, sooner, just go for the Accelerated option!
Payments happen depending on delivery frequency.

For Standard (monthly), For example, if you subscribed on January 5th, the payment on February 5th will be towards your 2nd box.

For Accelerated (2 boxes / month), payments are processed every 15 days.

For Extended (1 box every 2 month), payments are processed every 2 month on the same day of the month. If you would like to move the payment date to another date, we'd be happy to do that. Just contact us
No! Your subscription will not renew automatically after you have received all your boxes.
Very simple! Cancel any time for any reason without fees or penalties. We are that confident you will love our boxes!

For all cancellations you must let us know at least 48hrs before your renewal payment so that we can process the cancellation. If you have already been billed for the next box, your cancellation will take effect in the next billing cycle and we can not issue a refund as your box has been sent for processing.

Please email us at subscriptions@misstomrsbox.com so that we can assist you and resolve any concerns.
Please specify your sizes on the checkout page when subscribing.

While at this time we only include clothing items that are "one-size fits most", we will use your sizes should your box have something more tailored.

If something is completely off, rest assured we will make it right. We have larger/smaller sizes just in case & can send them to you free of charge in your next box.
Absolutely! We carefully curate the content of the boxes and do not include any MR/MRS specific items.
Worldwide shipping now available at preferred rates!

USA shipping is from our USA warehouse by USPS with Tracking $6.95 USD to any state.
Canada Post Shipping from our Canada warehouse is $6.95 USD to any province.

United Kingdom - Tracked is $9.99 USD.

International - Tracked is $12.99 USD to the following countries:
Australia, Austria, Belgium, Brazil, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland

International - Semi-Tracked is $14.99 USD to the rest of the countries not listed above.
Miss To Mrs is not responsible for any charges from banks or credit cards. Our system will automatically re-try for a few days to process the payment. Your subscription will be terminated if we are unable to process renewal payment.
Once you subscribe your account is immediately charged the first month's payment. If you need to cancel because you have changed your mind and wish to be refunded you must contact us within 24 hours. After that your order may be already sent to the warehouse for processing and we would only be able to cancel your next month box.
Returns are not allowed. You can cancel your next subscription per the policy above.

Missing, damaged or defective items are covered by our 30 Day Satisfaction Guarantee.
In a rare instance where your tracking number hasn't updated for over 5 business days, please contact us and we will investigate. Rest assured that if your package is lost by USPS, we will re-send your box for free.

If your tracking number shows that your box was delivered but you cannot find it, here are some tips that help find the box in most situations:
1. Call your local Post Office. Either they tried to deliver the box and the notice slip flew away or they are holding the box at the post office. Majority of the time they are able to locate it!
2. Check with other residents of the household. Often someone else picks up the box and forgets to tell you.
3. Ask your neighbours, if the mailman made a mistake its likely at the house nearby.

We will help however we can, but please note that we are not responsible for lost or stolen packages after tracking shows as delivered.

NOTE: we can't call USPS on your behalf, the recipient must be the one calling to initiate a search or schedule re-delivery. These are not our rules, its USPS's.

If you need us to resend your tracking number, please contact us
In addition to our Cancel Any Time policy, we want to make sure your Miss To Mrs Box experience is perfect! We get it, things happen that are outside of our control, but we guarantee that we will work with you to make it right!

If an item is missing from your box, or an item is broken or defective, or something doesn't fit, we will send you replacement in your next box free of charge!

Email our 24/7 Customer Service Team (contact us) within 30 days of receiving your box (we require photos of broken items), and rest assured we will make it right!
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